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Savannah Neurology Specialists, a 5-doctor neurology practice located in Savannah, Georgia.
Due to an extremely manual and time-consuming prior authorization process, Savannah Neurology Specialists found they were increasingly forced to reschedule appointments, delaying patient care, while waiting to obtain prior authorization response or troubleshoot denials.
SamaCare’s unified platform for submitting, managing, and tracking prior authorizations enables Savannah Neurology Specialists to save time through features like autofill forms and one-click renewals, while empowering the team with actionable data to expedite approvals and reduce avoidable denials.
Since starting with SamaCare, Savannah Neurology Specialists has not rescheduled a patient due to prior authorization delays. In addition, they have achieved:
“SamaCare is fantastic! I’m so happy being able to do everything through SamaCare – it was love at first form!”
- Lauren Larrimore, Savannah Neurology Specialists
For Savannah Neurology Specialists, prior authorizations were a painstakingly manual and time-consuming process. From manually transcribing and faxing forms to spending hours on the phone with payers troubleshooting issues like which form to use, why was a prior authorization delayed, how to appeal prior authorization denials, the team at Savannah Neurology Specialists simply could not keep up.
As a direct result of prior authorization delays, Savannah Neurology Specialists had to reschedule patients every week when prior authorizations were not resolved in time to start treatment. With forms, portals, and processes differing vastly across payers, Savannah Neurology Specialists had little predictability on payer turnaround times despite devoting significant time to chasing down the status of prior authorizations with payers over the phone. The team knew they would need more than brute force to fix their prior authorization bottleneck.
By unifying all medical benefit prior authorizations through SamaCare, Savannah Neurology Specialists saves time on prior authorizations while also improving approval rate and turnaround time. Having one easy-to-use portal to find forms, submit prior authorizations, check the status of pending auths, and renew authorizations in one-click saves the team time and resources. With transparency into where prior authorizations are going, when they are received, and helpful proactive tips to optimize submissions, the team was able to significantly decrease denials. By aggregating all prior authorization management through one portal with built-in reporting, data, and analytics, Savannah Neurology Specialists has gained unified insights on their prior authorization activity to improve payer relations, buy-and-bill efficiency, and patient care. For example, the team can now see how long, on average, a prior authorization for a specific medication takes across payers. They use this data to flag when a prior authorization appears to be delayed in order to resolve the issue as soon as possible. They also use this data to understand when to schedule patients and order medications based on estimated payer turnaround time.
A more efficient process for prior authorizations
A streamlined portal for submitting, tracking and managing all prior authorizations with efficiency features like: 1. Automated form fills 2. Notifications when the status of a PA has changed 3. One-click renewals
Access to unified prior authorization data to catch problems early and improve payer communications
1. Centralized platform with regular reporting on metrics like approval rate, denial rate, time to approval 2. Ability to set automated alerts and see real-time PA status - 3. Digital trail to ensure PAs are received and reduce avoidable denials
Better prior authorization process intelligence to plan and schedule patient treatment
1. One unified platform with insights on average time to approval by RxStandardized and predictable process for submitting, tracking, managing prior authorizations
A more efficient process for prior authorizations
A streamlined portal for submitting, tracking and managing all prior authorizations with efficiency features like: 1. Automated form fills 2. Notifications when the status of a PA has changed 3. One-click renewals
Access to unified prior authorization data to catch problems early and improve payer communications
1. Centralized platform with regular reporting on metrics like approval rate, denial rate, time to approval 2. Ability to set automated alerts and see real-time PA status - 3. Digital trail to ensure PAs are received and reduce avoidable denials
Better prior authorization process intelligence to plan and schedule patient treatment
1. One unified platform with insights on average time to approval by RxStandardized and predictable process for submitting, tracking, managing prior authorizations
“SamaCare is a one-shop-stop, it makes an otherwise fragmented process very streamlined.”
Get in touch today and we’ll walk you through how SamaCare can help your practice streamline prior authorizations.
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